Your info, handled gently.
What we collect, how we use it, and how our text messaging program works. Plain language, no surprises.
01Privacy Policy
Effective October 7, 2026 · Layla's Bunnyville LLC
- What we collect. When you book a session, sign our waiver, or contact us, we collect the basics we need to serve you: your name, email address, phone number (optional), and booking details.
- How we use it. We use your information only to manage your reservations, send booking confirmations and visit reminders, respond to your questions, and — if you opt in — send you the text messages described in the SMS terms below.
- What we never do. We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.
- Service providers. We use trusted vendors solely to operate the business — payment processing (Stripe, PayPal), email delivery, and text message delivery (Twilio). They process your data only on our behalf.
- Your choices. You can opt out of text messages at any time (reply STOP), unsubscribe from emails via the link in any message, or email us to ask what we have on file or request deletion.
- Questions? Email laylasbunnyville@gmail.com — a human reads every message.
02SMS Terms & Conditions
Program name: Layla's Bunnyville Texts.
- Program description. Layla's Bunnyville Texts is a customer-care messaging program: you can text our business number with questions and our staff will reply, and walk-in visitors who share their phone number at the front desk can receive a one-time "we're ready for you" text when their bunny session is ready.
- How you opt in. By texting our number first, or by verbally providing your phone number to staff in store and requesting a ready-text. Sharing your phone number is always optional and never required to visit.
- Message frequency varies. Most guests receive a single notification or a short conversation's worth of replies. No recurring or scheduled messages are sent.
- Message and data rates may apply according to your mobile carrier plan.
- Opt out any time. Reply STOP to cancel and you will receive no further messages. Reply HELP for help, or contact us at laylasbunnyville@gmail.com.
- Supported carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy. Phone numbers collected through this program are used only for the messages described above and are governed by the privacy policy on this page.
Questions?
We're happy to help.
If anything here is unclear, drop us a note — we read every message.